About this quiz
Manpower planning, development and management in the civil service.
This Lok Sewa practice set has 50 multiple-choice questions (Subject: Public Management · For: Nayab Subba, Section Officer, Kharidar · Level: Medium). Take the quiz above first; after that, use the study list below to revise every question with its correct answer and a short explanation.
Study list: all 50 questions with answers and explanations
Manpower planning aims to have:
- A) As many staff as possible
- B) The right number of people with the right skills in the right place at the right time ✔
- C) Only temporary staff
- D) No new recruitment
Why: Manpower planning aims to have the right number of people with the right skills in the right place at the right time.
What is the first step in manpower planning?
- A) Recruitment
- B) Studying objectives and work of the organisation ✔
- C) Retirement
- D) Salary fixing
Why: It starts by studying the organisation's objectives and work.
Estimating existing staff and their skills is called:
- A) Demand forecasting
- B) Supply estimation (HR inventory) ✔
- C) Job evaluation
- D) Disciplinary action
Why: Estimating existing staff and their skills is supply estimation, or an HR inventory.
The gap in manpower planning is found by comparing:
- A) Salary and allowance
- B) Demand and supply of staff ✔
- C) Training and leave
- D) Budget and revenue
Why: The gap is found by comparing the demand for staff with the supply.
The number and level of posts in an office are fixed through:
- A) Cabinet lottery
- B) O&M (Organisation and Management) survey ✔
- C) Public hearing
- D) Audit report
Why: An O&M (Organisation and Management) survey fixes the number and level of posts.
Approved posts in an office are called:
- A) Darbandi ✔
- B) Beruju
- C) Dharauti
- D) Goshwara
Why: Approved posts in an office are called darbandi (दरबन्दी).
Which body recruits civil servants through competitive exams?
- A) Election Commission
- B) Public Service Commission ✔
- C) Nepal Rastra Bank
- D) Ministry of Finance
Why: The Public Service Commission recruits civil servants through competitive exams.
Training given to newly appointed staff is called:
- A) Refresher training
- B) Induction (orientation) training ✔
- C) Retirement training
- D) Punishment training
Why: Induction (orientation) training is given to newly appointed staff.
NASC stands for:
- A) National Administrative Service Council
- B) Nepal Administrative Staff College ✔
- C) Nepal Audit Service Centre
- D) National Accounts Standard Committee
Why: NASC is the Nepal Administrative Staff College, which trains civil servants.
Moving an employee to different jobs to widen experience is:
- A) Job rotation ✔
- B) Demotion
- C) Suspension
- D) Retirement
Why: Job rotation moves an employee to different jobs to widen experience.
Which is a manpower management function?
- A) Performance evaluation ✔
- B) Customs clearance
- C) Bill passing in parliament
- D) Weather forecast
Why: Performance evaluation is a manpower management function.
Personnel records of civil servants are kept by:
- A) Department of Civil Personnel Records ✔
- B) Department of Customs
- C) Survey Department
- D) Department of Mines
Why: The Department of Civil Personnel Records keeps civil servants' records.
A career path shows:
- A) How an employee can rise to higher levels ✔
- B) Only the office layout
- C) The road map to the office
- D) The budget heads
Why: A career path shows how an employee can rise to higher levels.
Which is a common problem of manpower management in Nepal?
- A) Perfectly objective evaluation
- B) Vacancies in remote areas and posts not matched to workload ✔
- C) No transfers at all
- D) Too much training linked to jobs
Why: Unfilled posts in remote areas and posts not matched to need are common problems in Nepal.
Creating new civil service posts generally needs the consent of which ministry for the financial burden?
- A) Ministry of Finance ✔
- B) Ministry of Tourism
- C) Ministry of Defence
- D) Ministry of Health
Why: New posts add salary cost, so the Ministry of Finance must agree.
In Nepali, manpower planning is called:
- A) जनशक्ति योजना ✔
- B) आवधिक योजना
- C) बजेट योजना
- D) खरिद योजना
Why: Manpower planning is जनशक्ति योजना in Nepali.
Having more staff than the work needs is called:
- A) Shortage
- B) Surplus ✔
- C) Balance
- D) Gap
Why: Having more staff than the work needs is a surplus.
Having fewer staff than the work needs is a:
- A) Surplus
- B) Shortage ✔
- C) Promotion
- D) Rotation
Why: Having fewer staff than the work needs is a shortage.
Forecasting how many staff and what skills will be needed is:
- A) Demand forecasting ✔
- B) Supply estimation
- C) Retirement planning
- D) Disciplinary planning
Why: Forecasting how many staff and what skills will be needed is demand forecasting.
Expected retirements and vacancies are considered in:
- A) Supply estimation ✔
- B) Budget speech
- C) Darta
- D) Customs
Why: Expected retirements and vacancies are considered in supply estimation.
After finding the gap, the next step in manpower planning is:
- A) Action plan (recruit, train, transfer, redeploy) ✔
- B) Ignore it
- C) Close the office
- D) Reduce salary
Why: After finding the gap, an action plan is made: recruit, train, transfer or redeploy.
The last step in the manpower planning process is:
- A) Monitor and review ✔
- B) Recruitment only
- C) Forecast demand
- D) Study objectives
Why: The last step is to monitor and review the plan.
In Nepali, an O&M survey is called:
- A) संगठन तथा व्यवस्थापन सर्वेक्षण ✔
- B) जनगणना
- C) भूमि सर्वेक्षण
- D) लेखापरीक्षण
Why: An O&M survey is संगठन तथा व्यवस्थापन सर्वेक्षण.
An O&M survey studies:
- A) Work, workload and structure of an office ✔
- B) Weather
- C) Land area only
- D) Election results
Why: An O&M survey studies the work, workload and structure of an office.
Which ministry generally handles creating civil service posts?
- A) MoFAGA ✔
- B) Ministry of Tourism
- C) Ministry of Defence
- D) Ministry of Agriculture
Why: The Ministry of Federal Affairs and General Administration (MoFAGA) handles creating civil service posts.
Filling vacant posts by open and internal competition is done through:
- A) The Public Service Commission ✔
- B) The ward office
- C) Political parties
- D) Banks
Why: Vacant posts are filled by open and internal competition through the Public Service Commission.
Manpower planning after federalism also helps to:
- A) Distribute staff among federal, provincial and local governments ✔
- B) Abolish provinces
- C) Stop recruitment forever
- D) Remove local levels
Why: After federalism, manpower planning helps distribute staff among federal, provincial and local governments.
Training given while the employee is already working is:
- A) In-service training ✔
- B) Pre-service only
- C) Retirement training
- D) No training
Why: Training given while the employee is working is in-service training.
Training that updates old knowledge and skills is:
- A) Refresher training ✔
- B) Induction training
- C) Recruitment
- D) Punishment
Why: Refresher training updates old knowledge and skills.
Learning by doing the actual job under guidance is:
- A) On-the-job learning ✔
- B) Study leave
- C) Retirement
- D) Suspension
Why: Learning by doing the real job under guidance is on-the-job learning.
Guidance from a senior to a junior employee for growth is:
- A) Mentoring or coaching ✔
- B) Suspension
- C) Audit
- D) Customs
Why: Mentoring or coaching is guidance from a senior to a junior for growth.
Provincial Training Academies mainly help in:
- A) Capacity building of provincial and local staff ✔
- B) Collecting taxes
- C) Running courts
- D) Issuing passports
Why: Provincial Training Academies build the capacity of provincial and local staff.
Placing the right person in the right job with a clear job description is:
- A) Placement ✔
- B) Recruitment advert
- C) Retirement
- D) Dismissal
Why: Placement means putting the right person in the right job with a clear job description.
Yearly work performance evaluation is linked mainly with:
- A) Promotion and reward ✔
- B) Weather
- C) Customs
- D) Elections
Why: Yearly performance evaluation is linked mainly with promotion and reward.
Pay, allowances, recognition and fair promotion are tools of:
- A) Motivation ✔
- B) Punishment
- C) Audit
- D) Procurement
Why: Pay, allowances, recognition and fair promotion are tools of motivation.
Code of conduct and departmental action relate to:
- A) Discipline ✔
- B) Training
- C) Recruitment
- D) Retirement benefits
Why: A code of conduct and departmental action relate to discipline.
Insurance, pension and medical facilities support:
- A) Retention and welfare ✔
- B) Recruitment exams
- C) Disaster response
- D) Budget cuts
Why: Insurance, pension and medical facilities support staff retention and welfare.
Which is NOT a usual basis of promotion?
- A) Seniority
- B) Performance evaluation
- C) Education and experience
- D) Personal friendship ✔
Why: Promotion is based on seniority, performance, education and experience, not personal friendship.
Higher study in a relevant subject with official approval is supported by:
- A) Study leave ✔
- B) Casual leave
- C) Festival leave
- D) Obsequies leave
Why: Approved higher study in a relevant subject is supported by study leave.
Training not linked to the actual job is a:
- A) Common problem in manpower development ✔
- B) Best practice
- C) Legal requirement
- D) Promotion criterion
Why: Training that is not linked to the actual job is a common problem in manpower development.
Performance evaluation that is only formal, not objective, causes:
- A) Weak link between work and reward ✔
- B) Better motivation
- C) Fair promotion
- D) Higher productivity
Why: If evaluation is only a formality, good and poor work get the same reward, which weakens motivation.
Frequent transfers mainly harm:
- A) Continuity of work ✔
- B) Salary scale
- C) Weather
- D) Revenue sharing
Why: Frequent transfers break the continuity of work.
Vacancies remaining unfilled in remote areas show a need for:
- A) Remote-area incentives ✔
- B) Closing offices
- C) More transfers to cities
- D) Lower pay
Why: Unfilled posts in remote areas show the need for remote-area incentives.
Human resource inventory means:
- A) A record of existing staff and their skills ✔
- B) A store of furniture
- C) A list of laws
- D) A budget head
Why: A human resource inventory is a record of existing staff and their skills.
Which is the main aim of manpower development?
- A) Building employees' skills and capacity ✔
- B) Reducing all staff
- C) Avoiding training
- D) Increasing paperwork
Why: Manpower development aims to build employees' skills and capacity.
Matching staff numbers with the actual workload helps control:
- A) Salary cost ✔
- B) Rainfall
- C) Customs duty
- D) Elections
Why: Matching staff numbers to the workload helps control salary costs.
Which body keeps civil personnel records in Nepal?
- A) Department of Civil Personnel Records (निजामती किताबखाना) ✔
- B) Department of Customs
- C) Election Commission
- D) Survey Department
Why: The Department of Civil Personnel Records (निजामती किताबखाना) keeps civil personnel records.
Promotion through PSC exam for serving employees is:
- A) Internal competitive examination ✔
- B) Open competition for outsiders only
- C) Lottery
- D) Seniority only
Why: Promotion through a PSC exam for serving employees is an internal competitive examination.
Which training is given to new recruits before or at joining?
- A) Induction (pre-service/orientation) training ✔
- B) Refresher training
- C) Retirement training
- D) None
Why: Induction (orientation) training is given to new recruits at joining.
Manpower planning helps prepare in advance for:
- A) Recruitment, training, promotion and retirement ✔
- B) Only elections
- C) Only festivals
- D) Only audit
Why: Manpower planning helps prepare in advance for recruitment, training, promotion and retirement.