Assistant Staff (सहायक कर्मचारी): Functions and Qualities, and Office Resources (कार्यालय स्रोत साधन)
Kharidar Paper II units 1.1.2 and 1.1.3: functions and qualities of assistant staff, and office resources: meaning, types and good management.
Office Management
Office Management notes for Lok Sewa: office procedures, records and filing, darta-chalani, correspondence and letter writing, meetings and minutes, office equipment, and customer service in public offices. These topics are very important for Kharidar and Nayab Subba papers. Notes follow the syllabus, use simple language and include sample formats where they help. Practise with the matching quizzes after reading.