Public Relations (जनसम्पर्क) and Grievance Management (गुनासो व्यवस्थापन) in Government Offices
Kharidar Paper II unit 1.5: public relations and service seekers’ grievance management: meaning, importance, methods and process, with a quiz.
Public Management
Public Management notes for Lok Sewa: management concepts, planning, organising, leadership, motivation, decision making, public service delivery, good governance, e-governance and the civil service of Nepal. These topics form a large part of Nayab Subba and Section Officer papers. Each note explains the idea, gives Nepal-related examples, and lists points you can use in long answers. Use the practice quizzes for the objective part.
Civil Service of Nepal: Civil Service Act 2049, Services, Classes, Conduct and Punishment
Every person who passes the Lok Sewa exam becomes a civil employee governed by the Civil Service Act, 2049 and the Civil Service Rules, 2050. That is why questions about services, classes, probation, conduct, punishment and retirement appear in Kharidar, Nayab Subba and Section Officer papers. This note explains the main provisions of the Act now in force in simple language.
Public Administration: Meaning, Principles and Functions
Exam notes on public administration: its meaning and scope, POSDCORB, principles of organisation, Weber’s bureaucracy, line and staff agencies, functions in Nepal and New Public Management, with a full quiz at the end.
Good Governance: Concept, Tools and the Good Governance Act 2064
Exam notes on good governance: its meaning and features, the Good Governance (Management and Operation) Act 2064, tools like public hearing and citizen charter, and challenges in Nepal, with a full quiz at the end.
Public Service Commission of Nepal (Lok Sewa Aayog)
Exam notes on Nepal’s Public Service Commission: its history, constitutional status, composition, functions, provincial commissions and the recruitment process, with a full quiz at the end.