About this quiz
50 questions covering every section of the note.
This Lok Sewa practice set has 50 multiple-choice questions (Subject: Office Management · For: Kharidar, Nayab Subba, Section Officer · Level: Easy). Take the quiz above first; after that, use the study list below to revise every question with its correct answer and a short explanation.
Study list: all 50 questions with answers and explanations
The office is often called the ____ of an organisation.
- A) Nerve centre ✔
- B) Store room
- C) Hand
- D) Outer wall
Why: All information flows through the office, so it is the nerve centre.
Which is a basic function of an office?
- A) Recording information ✔
- B) Advertising
- C) Manufacturing
- D) Selling goods
Why: Recording information is a basic function.
Buying and keeping stationery is which type of office function?
- A) Basic
- B) Auxiliary ✔
- C) Legislative
- D) Judicial
Why: It is an auxiliary (administrative) function.
Safeguarding assets is a(n):
- A) Auxiliary function ✔
- B) Basic function
- C) Political function
- D) None
Why: Protecting cash, property and records is auxiliary.
The arrangement of space, furniture and equipment in an office is called:
- A) Office layout ✔
- B) Office routine
- C) Office manual
- D) Office system
Why: This is office layout.
A large hall shared by many staff is a(n):
- A) Private office
- B) Open office ✔
- C) Branch office
- D) Virtual office
Why: It is an open office.
One advantage of an open office is:
- A) More privacy
- B) Easy supervision ✔
- C) Less noise
- D) Confidential work
Why: Supervision and communication are easier.
A private office is most suitable for:
- A) Routine clerical work
- B) Senior officers and confidential work ✔
- C) Large groups of typists
- D) Store keeping
Why: Privacy suits senior and confidential work.
Where should the help desk usually be placed?
- A) Near the entrance ✔
- B) On the top floor
- C) In the store
- D) Behind the chief's room
Why: Service seekers should find it easily near the entrance.
In good office layout, work should flow:
- A) Back and forth
- B) In a straight line ✔
- C) In circles
- D) Randomly
Why: Straight-line flow avoids delay.
Office management mainly involves:
- A) Planning, organising, directing and controlling office work ✔
- B) Only typing letters
- C) Only keeping cash
- D) Only cleaning the office
Why: These are management functions applied to office work.
Who is responsible for all the work of a government office?
- A) Chief of office ✔
- B) Office helper
- C) Kharidar
- D) Visitor
Why: The karyalaya pramukh is responsible.
Which of these improves staff efficiency?
- A) Poor lighting
- B) Good ventilation ✔
- C) High noise
- D) Overcrowding
Why: Good ventilation helps health and efficiency.
Preserving records is done mainly for:
- A) Future reference ✔
- B) Decoration
- C) Selling
- D) Destroying
Why: Records are kept for future use and evidence.
Darta–chalani relates to which office function?
- A) Recording and supplying information ✔
- B) Manufacturing
- C) Production
- D) Advertising
Why: Darta records incoming letters; chalani records outgoing letters.
Which equipment is used to make copies of documents?
- A) Photocopier ✔
- B) Projector
- C) Scanner only
- D) Calculator
Why: A photocopier makes paper copies.
Office work done wherever information is handled shows that the office is a:
- A) Place only
- B) Function ✔
- C) Machine
- D) Building only
Why: In the wider sense, the office is a function.
Which is a quality of a good office manager?
- A) Partiality
- B) Leadership ✔
- C) Secrecy from staff
- D) Laziness
Why: Leadership is an essential quality.
Fire extinguishers and emergency exits relate to:
- A) Office safety ✔
- B) Office layout only
- C) Office forms
- D) Office routine
Why: They are part of office safety.
Civil servants should keep official matters:
- A) Public on social media
- B) Secret as required ✔
- C) Shared with friends
- D) Unrecorded
Why: The code of conduct requires secrecy of official matters.
Which of the following is NOT one of the five basic functions of an office?
- A) Receiving information
- B) Recording information
- C) Manufacturing goods ✔
- D) Preserving information
Why: The five basic functions are receive, record, arrange, supply and preserve information; manufacturing is not an office function.
Replying to a letter or sending a report to the ministry is which basic office function?
- A) Receiving information
- B) Supplying information ✔
- C) Arranging information
- D) Safeguarding assets
Why: Sending replies, reports and chalani letters is supplying information.
Designing and controlling office forms is a(n):
- A) Basic function
- B) Auxiliary function ✔
- C) Judicial function
- D) Political function
Why: The note lists forms design and control among auxiliary (administrative) functions.
In the narrow sense, an office is:
- A) A function performed anywhere
- B) A place where clerical and administrative work is done ✔
- C) Only the chief's room
- D) A factory floor
Why: In the narrow sense, an office is a place where information is received, recorded, arranged and supplied.
Why is the office called the brain or nerve centre of an organisation?
- A) It has the most staff
- B) All information flows through it ✔
- C) It is the largest room
- D) It earns the most money
Why: Information for decisions passes through the office, so it works like the brain.
Office management aims to get office work done:
- A) Slowly but with high cost
- B) Correctly, quickly and at low cost ✔
- C) Only by machines
- D) Without any planning
Why: Office management seeks accuracy, speed and economy.
Which is a disadvantage of an open office?
- A) Easy supervision
- B) Lower cost
- C) More noise and less privacy ✔
- D) Better communication
Why: In an open office many staff share one hall, so noise is high and privacy is low.
Which is a disadvantage of a private office?
- A) Too much privacy for senior officers
- B) Costly and harder to supervise ✔
- C) Cannot keep confidential files
- D) Very noisy
Why: Separate rooms cost more and make supervision difficult.
Separate rooms or cabins for officers describe a(n):
- A) Open office
- B) Private office ✔
- C) Mobile office
- D) Branch office
Why: A private office uses separate rooms or cabins.
According to the principles of layout, units that work together often should be:
- A) On different floors
- B) Placed near each other ✔
- C) In separate buildings
- D) Placed randomly
Why: Placing related units close saves time and movement.
The Nepali term सोधपुछ in an office refers to:
- A) Store room
- B) Help desk or enquiry ✔
- C) Accounts section
- D) Record room
Why: Sodhpuchh is the enquiry or help desk for service seekers.
A service seeker enters a district office. Which two units should they find first near the entrance?
- A) Store and record room
- B) Help desk and darta–chalani section ✔
- C) Chief's office and accounts
- D) Canteen and parking
Why: The note says help desk and darta–chalani should be near the entrance.
Which of these is NOT a feature of a good office environment?
- A) Good lighting
- B) Proper ventilation
- C) Uncontrolled noise ✔
- D) Clean drinking water
Why: Noise should be controlled; the other options improve the environment.
Good lighting, ventilation and suitable temperature in an office mainly:
- A) Raise efficiency and protect health ✔
- B) Increase the cost only
- C) Reduce the number of files
- D) Replace the need for staff
Why: A good physical environment improves efficiency and health.
A waiting area in a government office is mainly for:
- A) Storing old files
- B) Service seekers ✔
- C) Keeping cash
- D) Parking vehicles
Why: The note lists a waiting area for service seekers as a need.
Safe storage of records is part of:
- A) Office safety ✔
- B) Office advertisement
- C) Office production
- D) Office politics
Why: Fire safety, emergency exits and safe record storage are office safety measures.
Which equipment converts a paper document into a digital file?
- A) Photocopier
- B) Scanner ✔
- C) Telephone
- D) Almirah
Why: A scanner creates an electronic image of a paper document.
Using email, online darta–chalani and electronic records in government offices is part of:
- A) E-governance ✔
- B) Manual filing
- C) Open office layout
- D) Jinsi management only
Why: These are e-governance tools in modern offices.
Which of the following is common office equipment listed in the note?
- A) Tractor
- B) File cabinet ✔
- C) Generator for factories
- D) Crane
Why: File cabinets and almirahs are used to store records.
The Nepali term कार्यालय प्रमुख means:
- A) Office helper
- B) Chief of office ✔
- C) Accountant
- D) Store keeper
Why: Karyalaya pramukh is the chief of office, responsible for all its work.
Which is NOT a quality of a good office manager?
- A) Knowledge of rules
- B) Fairness
- C) Decision-making ability
- D) Dishonesty ✔
Why: Honesty, not dishonesty, is a required quality.
Which work is usually handled by assistant-level staff such as Kharidar and Nayab Subba?
- A) Making national policy
- B) Registers, files, letters, jinsi and accounts ✔
- C) Passing laws
- D) Judging court cases
Why: Assistant staff handle registers, files, letters, jinsi, accounts and service delivery.
Coming to the office on time is which principle of the civil service code of conduct?
- A) Secrecy
- B) Punctuality ✔
- C) Partiality
- D) Leadership
Why: Punctuality means being on time.
A Kharidar treats all service seekers equally regardless of who they are. This shows:
- A) Impartiality ✔
- B) Secrecy
- C) Partiality
- D) Laziness
Why: Treating everyone equally is impartiality, part of the code of conduct.
Which is part of the code of conduct for office staff according to the note?
- A) Rudeness to service seekers
- B) Politeness ✔
- C) Sharing official secrets
- D) Coming late
Why: Politeness is listed with punctuality, impartiality and secrecy.
Cash, property and records protected by an office are examples of:
- A) Assets ✔
- B) Forms
- C) Layouts
- D) Routines
Why: Safeguarding assets means protecting cash, property and records.
Personnel work and public relations in an office are:
- A) Basic functions
- B) Auxiliary functions ✔
- C) Not office functions at all
- D) Legislative functions
Why: The note lists personnel work and public relations as auxiliary functions.
Which statement about office layout is TRUE?
- A) Work should go back and forth between sections
- B) The aim is smooth flow of work ✔
- C) Help desk should be hidden at the back
- D) Layout has no effect on efficiency
Why: Layout arranges space and equipment for smooth work flow.
Sorting incoming letters into files by subject is which basic office function?
- A) Arranging and processing information ✔
- B) Supplying information
- C) Safeguarding assets
- D) Purchasing
Why: Classifying and processing information is the arranging function.
Buying computers and printers for an office is linked to which auxiliary function?
- A) Purchasing stationery and equipment (jinsi) ✔
- B) Recording information
- C) Public relations
- D) Preserving records
Why: Buying and keeping stationery and equipment is an auxiliary function.