About this quiz
Full Public Management mock test 1: 50 questions from every part of the official syllabus (Paper II Section C and Paper III General Administration).
This Lok Sewa practice set has 50 multiple-choice questions (Subject: Public Management · For: Nayab Subba, Section Officer, Kharidar, Computer Operator · Level: Mixed). Take the quiz above first; after that, use the study list below to revise every question with its correct answer and a short explanation.
Study list: all 50 questions with answers and explanations
A budget that links spending to measurable results is a:
- A) Line-item budget
- B) Performance budget ✔
- C) Deficit budget
- D) Supplementary budget
Why: A performance budget links spending to results.
Matrix structure is used mainly in:
- A) Big projects ✔
- B) Small shops
- C) Families
- D) Courts
Why: A matrix structure combines functional departments with project teams. It is used mainly in big projects where experts from many units must work together.
Loan repayment and investment heads are part of:
- A) Financing (वित्तीय व्यवस्था) ✔
- B) Current expenditure
- C) Revenue
- D) Deposit
Why: Financing covers loans and investments.
Approved posts in an office are called:
- A) Darbandi ✔
- B) Beruju
- C) Dharauti
- D) Goshwara
Why: दरबन्दी means the approved number of posts.
Who said "decision making is the heart of administration"?
- A) Herbert Simon ✔
- B) Henri Fayol
- C) Luther Gulick
- D) Woodrow Wilson
Why: Herbert A. Simon said this.
The Speaker consults whom when recommending the Secretary General?
- A) Chairperson of the National Assembly ✔
- B) Chief Justice
- C) Army Chief
- D) Governor
Why: Consultation with the NA Chairperson.
What is the correct order of the record life cycle?
- A) Use, creation, disposal, maintenance, retention
- B) Creation, use, maintenance, retention, disposal or archive ✔
- C) Retention, creation, use, disposal, maintenance
- D) Disposal, retention, use, creation, maintenance
Why: The note gives creation, use, maintenance, retention, then disposal or archiving.
Which is a disadvantage of an open office?
- A) Easy supervision
- B) Lower cost
- C) More noise and less privacy ✔
- D) Better communication
Why: In an open office many staff share one hall, so noise is high and privacy is low.
Record management in the Kharidar syllabus includes records, modern technology, filing and:
- A) Budgeting
- B) Indexing ✔
- C) Procurement
- D) Taxation
Why: The four sub-units are records, modern technology, filing and indexing.
In bribery cases, the fine is equal to the:
- A) Bribe amount (बिगो) ✔
- B) Double the salary
- C) A fixed Rs 100
- D) Nothing
Why: In bribery cases under the Prevention of Corruption Act, the fine is set according to the bribe amount (बिगो), along with imprisonment.
Land revenue (मालपोत) is a:
- A) Direct tax ✔
- B) Indirect tax
- C) Non-tax revenue
- D) Foreign grant
Why: The note lists land revenue among direct taxes.
Control by parliament, courts, Auditor General and media is:
- A) External control ✔
- B) Internal control
- C) Self-control
- D) Feed-forward control
Why: It comes from outside the organisation.
Social audit is a way to:
- A) Receive and review public complaints and feedback ✔
- B) Hide spending
- C) Recruit staff
- D) Collect customs
Why: A social audit lets citizens publicly review an office's work and spending and give complaints and feedback, which improves accountability.
Without feedback, communication is:
- A) Incomplete ✔
- B) Complete
- C) Perfect
- D) Faster
Why: Communication is complete only when the receiver responds. Without feedback, the sender cannot know whether the message was understood.
Differential piece rate was proposed by:
- A) Taylor ✔
- B) Weber
- C) Gulick
- D) Wilson
Why: F. W. Taylor proposed the differential piece rate: workers who meet the standard output get a higher rate per piece, and those below it get a lower rate.
Precedents mean:
- A) Earlier decisions on similar matters ✔
- B) Future plans
- C) Budget heads
- D) Staff names
Why: Precedents are earlier decisions on similar matters. Officers follow them so that similar cases are decided in the same way.
Who popularised the term 'group dynamics'?
- A) Kurt Lewin ✔
- B) Henri Fayol
- C) F. W. Taylor
- D) Max Weber
Why: Kurt Lewin used and developed the idea in the 1940s.
Having no daily or weekly plan and working only on what comes first is an example of:
- A) Batching
- B) Delegation
- C) Poor planning ✔
- D) Pareto principle
Why: Working without a plan is the time waster called poor planning.
Which body investigates revenue leakage and tax evasion?
- A) Department of Revenue Investigation ✔
- B) Public Service Commission
- C) Nepal Rastra Bank
- D) Department of Customs only
Why: The Department of Revenue Investigation investigates revenue leakage and evasion.
The written record of decisions of a meeting is called:
- A) Minutes ✔
- B) Agenda
- C) Notice
- D) Tippani
Why: Minutes are the written record of decisions taken at a meeting, signed by the members present. The agenda lists items before the meeting.
Attracting suitable candidates to apply is:
- A) Recruitment ✔
- B) Selection
- C) Placement
- D) Promotion
Why: Recruitment is attracting suitable candidates to apply. Selection comes next, when the best candidate is chosen from the applicants.
Which of the following is a function of the National Information Commission?
- A) Hearing appeals and ordering public bodies to provide information ✔
- B) Conducting civil service examinations
- C) Collecting income tax
- D) Holding parliamentary elections
Why: The NIC hears appeals, orders bodies to give information and can fine officials who break the Act.
When should incoming letters be registered?
- A) Within a month
- B) The same day ✔
- C) At the end of the fiscal year
- D) Only if urgent
Why: They should be registered the same day.
Monitoring is mainly done by:
- A) Courts
- B) Foreign donors only
- C) The implementing agency and supervisors ✔
- D) Media
Why: Monitoring is regular tracking by the implementing agency and supervisors.
How many chapters does the Act have?
- A) 6 ✔
- B) 2
- C) 10
- D) 24
Why: The Act referred to in this mock test question is divided into six chapters.
Communication between an office and the public is:
- A) Internal
- B) External ✔
- C) Horizontal
- D) Diagonal
Why: It goes outside the office.
The contract is usually given to the:
- A) Lowest evaluated responsive bid ✔
- B) Highest bid
- C) Relative of an officer
- D) First bid received
Why: Lowest evaluated responsive (substantially responsive) bid.
Digital records in an office mainly help with
- A) Quick search and backup ✔
- B) Increasing paper use
- C) Hiding decisions
- D) Avoiding audits
Why: The note says digital records allow quick search and backup.
According to the broad (integral) view, public administration includes which activities?
- A) All activities done to fulfil public purposes, whether manual, clerical, technical or managerial ✔
- B) Only the managerial work of senior officials
- C) Only the work of the judiciary
- D) Only work done by private contractors
Why: The integral view counts every kind of work done for public purposes, not just managerial work.
Which is a value of public servants?
- A) Respect for law ✔
- B) Taking gifts
- C) Nepotism
- D) Absence
Why: Respect for law is a core value of public servants. Taking gifts, nepotism and absence go against civil service conduct rules.
A help desk in an office mainly:
- A) Guides citizens on process and documents ✔
- B) Collects bribes
- C) Delays files
- D) Hears court cases
Why: Help desks speed up service.
Which is a type of grant under the Intergovernmental Fiscal Arrangement Act?
- A) Fiscal equalisation grant ✔
- B) Loan grant
- C) Tax grant
- D) Fine grant
Why: The Intergovernmental Fiscal Arrangement Act, 2074 provides four grants: fiscal equalisation, conditional, complementary and special grants.
A report on an accident is a:
- A) Special / ad hoc report ✔
- B) Annual report
- C) Quarterly report
- D) Budget
Why: It is prepared for a specific event.
The programme report is submitted to:
- A) A newspaper first
- B) Participants' families
- C) The concerned authority ✔
- D) No one
Why: The report goes to the authority for information and decision.
The supervisor named in a job description shows the:
- A) Reporting relationship ✔
- B) Salary
- C) Leave balance
- D) Home address
Why: It shows who the employee reports to.
The relationship between public administration and development administration is best described as:
- A) Completely opposite
- B) Development administration is a branch and modern direction of public administration ✔
- C) Unrelated
- D) The same as private management
Why: Development administration grows out of public administration.
All groups having a chance to improve or keep their well-being, with no one left out, is which feature?
- A) Responsiveness
- B) Equity and inclusiveness ✔
- C) Rule of law
- D) Consensus orientation
Why: Equity and inclusiveness mean no group is left out.
Which of these is usually NOT included in a PSC advertisement notice?
- A) Posts and qualifications
- B) Syllabus
- C) Fees and deadlines
- D) Names of the selected candidates ✔
Why: The advertisement gives posts, qualifications, syllabus, fees and deadlines; names come later in the result.
In which year (BS) was the Local Administration Act made?
- A) 2017
- B) 2028 ✔
- C) 2049
- D) 2074
Why: It is the Local Administration Act, 2028.
Who prepares and spends the budget and is accountable for results?
- A) Accounting officer (लेखा उत्तरदायी अधिकृत) ✔
- B) Visitor
- C) Contractor
- D) Auditor
Why: That is the accounting officer's role.
For the Adibasi Janajati, Madhesi, Tharu and Muslim Commissions, where are functions and qualifications mainly set?
- A) In the Constitution in full detail
- B) In federal law ✔
- C) In provincial law
- D) In Cabinet decisions
Why: For Articles 261 to 264 commissions, functions and qualifications are left mainly to federal law.
Correct names, dates, reference numbers and figures make a letter:
- A) Correct and complete ✔
- B) Confusing
- C) Informal
- D) Secret
Why: Correct names, dates, reference numbers and figures make an official letter correct and complete, so it can be acted on without confusion.
The bill to replace the Civil Service Act 2049 is called the:
- A) Federal Civil Service Bill ✔
- B) Local Service Bill
- C) Province Bill
- D) Employees Bill 2028
Why: The Federal Civil Service Bill is pending.
TSA rollout to all districts was completed by about:
- A) 2017 ✔
- B) 1990
- C) 2000
- D) 2030
Why: It was completed in phases by about 2017.
Which is the senior-most civil employee?
- A) Chief Secretary ✔
- B) Section Officer
- C) Kharidar
- D) Nayab Subba
Why: The Chief Secretary heads the civil service.
Vroom's expectancy theory was given in:
- A) 1964 ✔
- B) 1943
- C) 1959
- D) 1981
Why: Victor Vroom gave expectancy theory in 1964. Motivation depends on expectancy, instrumentality and valence.
A section asking for goods fills a:
- A) Demand form ✔
- B) Tax form
- C) Leave form
- D) Passport form
Why: A demand form (maag faaram).
Kurt Lewin's model has how many steps?
- A) Three ✔
- B) Four
- C) Five
- D) Two
Why: Kurt Lewin's change model has three steps: unfreeze, change and refreeze.
Each province divides work among its ministries through:
- A) Federal Allocation of Business Rules only
- B) Provincial Government (Allocation of Business) Rules ✔
- C) Local Government Operation Act
- D) Civil Service Act
Why: Each province makes its own Provincial Government (Allocation of Business) Rules.
Which is NOT a usual promotion criterion?
- A) Work performance evaluation
- B) Seniority
- C) Educational qualification
- D) Political party membership ✔
Why: Civil servants must not take part in politics.