Time Management Quiz

Time management means:

• A) Working longer hours without plan
• B) Planning and controlling how time is used so important work is done on time ✔
• C) Avoiding all work
• D) Only coming to office on time

Why: It is about planned, controlled use of time.

Why is time management important in a public office?

• A) To delay services
• B) To deliver services on time as promised in the Citizen Charter ✔
• C) To increase paperwork
• D) To avoid citizens

Why: Timely service is a promise to citizens.

Postponing difficult tasks again and again is called:

• A) Delegation
• B) Procrastination ✔
• C) Prioritisation
• D) Scheduling

Why: Procrastination is a major time waster.

Which is a time waster?

• A) Clear agenda
• B) Long meetings without agenda or decisions ✔
• C) To-do list
• D) Delegation

Why: Long meetings without an agenda or decisions waste time. A clear agenda, to-do lists and delegation all save time.

In the Eisenhower matrix, an important and urgent task should be:

• A) Done now ✔
• B) Eliminated
• C) Delegated
• D) Ignored

Why: Important and urgent = do immediately.

An important but not urgent task (like training) should be:

• A) Eliminated
• B) Planned and scheduled ✔
• C) Delegated
• D) Forgotten

Why: Schedule it so it does not become a crisis.

A task that is neither urgent nor important should be:

• A) Done first
• B) Eliminated ✔
• C) Given top priority
• D) Done at night

Why: In the Eisenhower matrix, tasks that are neither urgent nor important should be eliminated, because they only waste time.

The Pareto principle says:

• A) 50% of results come from 50% of work
• B) About 80% of results come from about 20% of activities ✔
• C) All work is equally important
• D) Work only 20% of the time

Why: Focus on the vital few activities.

In ABC analysis, 'A' tasks are:

• A) Least important
• B) Most important ✔
• C) Optional
• D) Personal

Why: In ABC analysis, A tasks are the most important and are done first. B tasks are less important and C tasks least important.

Giving routine work to subordinates with authority is:

• A) Delegation ✔
• B) Procrastination
• C) Interruption
• D) Transfer

Why: Delegation frees the manager's time.

Which tool shows activities and their timelines as bars?

• A) Gantt chart ✔
• B) Pie chart
• C) Organisation chart
• D) Balance sheet

Why: A Gantt chart shows tasks over time.

In PERT/CPM, the critical path shows:

• A) Tasks that cannot be delayed without delaying the project ✔
• B) Optional tasks
• C) Holidays
• D) Budget heads

Why: Delay on the critical path delays the whole project.

Which practice makes meetings time-effective?

• A) No agenda
• B) Clear agenda, starting and ending on time, recording decisions ✔
• C) Inviting everyone always
• D) No minutes

Why: A clear agenda, starting and ending on time and recording decisions keep a meeting short and productive.

Which helps reduce interruptions?

• A) Fixed time blocks for focused work ✔
• B) Answering every call immediately
• C) Open-door all day for everything
• D) Checking social media often

Why: Time blocking protects focused work.

Which law-based tool sets time limits for public services?

• A) Citizen Charter ✔
• B) Gantt chart
• C) Group norm
• D) Status symbol

Why: The Citizen Charter states time, fee and process for services.

The Nepali term for time management is:

• A) कार्य विभाजन
• B) समय व्यवस्थापन ✔
• C) अधिकार प्रत्यायोजन
• D) सेवा प्रवाह

Why: Time management is called समय व्यवस्थापन in Nepali.

Why is time called one of the scarcest resources of a manager?

• A) It is very expensive to buy
• B) It is controlled only by senior officers
• C) It cannot be stored or bought back ✔
• D) It changes every fiscal year

Why: Time cannot be stored or recovered once it is lost, so it is very scarce.

Which document promises citizens that services will be given within a stated time?

• A) Citizen Charter ✔
• B) Gantt chart
• C) Job description
• D) Work-flow chart

Why: The Citizen Charter states services, fees and time limits promised to citizens.

Good time management in an office helps to reduce:

• A) Number of citizens served
• B) Complaints and corruption caused by delay ✔
• C) Use of technology
• D) Delegation of authority

Why: Timely work builds trust and reduces complaints and corruption caused by delay.

Which is NOT a benefit of time management in a public office?

• A) Projects completed within the fiscal year
• B) Less stress and better quality work
• C) More files kept pending for a long time ✔
• D) Better image of the office

Why: Time management reduces pending files; it does not increase them.

Having no daily or weekly plan and working only on what comes first is an example of:

• A) Batching
• B) Delegation
• C) Poor planning ✔
• D) Pareto principle

Why: Working without a plan is the time waster called poor planning.

Long meetings without an agenda or decisions are a time waster called:

• A) Procrastination
• B) Unnecessary meetings ✔
• C) Poor delegation
• D) Unclear goals

Why: Meetings without agenda or decisions waste time and are listed as unnecessary meetings.

Unplanned visitors, phone calls and social media during work are examples of:

• A) Interruptions ✔
• B) Scheduling
• C) Batching
• D) Delegation

Why: These break concentration and are called interruptions.

An officer accepts every request from everyone and cannot finish his own work. This time waster is:

• A) Poor planning
• B) Procrastination
• C) Interruptions
• D) Inability to say no ✔

Why: Accepting every request is the time waster called inability to say no.

A senior officer spends time doing work that his juniors could easily do. This is:

• A) Effective delegation
• B) Poor delegation ✔
• C) Batching
• D) Prioritising

Why: Doing work that juniors can do is the time waster of poor delegation.

Files moving through too many desks before a decision is an example of:

• A) Paper and procedure delays ✔
• B) Effective scheduling
• C) Pareto principle
• D) Critical path

Why: Too many desks and steps cause paper and procedure delays.

Not knowing who does what in an office leads to the time waster called:

• A) Inability to say no
• B) Interruptions
• C) Unclear goals and roles ✔
• D) Batching

Why: When roles are unclear, work is repeated or missed, wasting time.

Which is the FIRST basic technique of time management mentioned in the note?

• A) Buying new computers
• B) Holding more meetings
• C) Setting goals and planning ✔
• D) Working overtime daily

Why: Time management starts with setting goals and making daily, weekly and monthly plans.

A daily to-do list mainly helps an employee to:

• A) Avoid all meetings
• B) Plan and track the day's tasks ✔
• C) Delegate all work
• D) Increase paperwork

Why: A to-do list lists tasks for the day so they can be planned and completed.

The Eisenhower matrix classifies tasks on the basis of:

• A) Cost and benefit
• B) Urgency and importance ✔
• C) Seniority and rank
• D) Size and weight

Why: The Eisenhower matrix uses two criteria: urgent and important.

A crisis or an immediate deadline falls in which box of the Eisenhower matrix?

• A) Important and urgent ✔
• B) Important but not urgent
• C) Urgent but not important
• D) Neither urgent nor important

Why: Crises and deadlines are both important and urgent, so they are done now.

According to the Eisenhower matrix, some phone calls and routine requests (urgent but not important) should be:

• A) Done personally first
• B) Eliminated always
• C) Delegated ✔
• D) Postponed for a year

Why: Urgent but not important tasks should be delegated.

According to the Pareto principle, a manager should focus on:

• A) All activities equally
• B) The vital few activities that give most results ✔
• C) The least important tasks first
• D) Only the tasks given by citizens

Why: Since about 80% of results come from about 20% of activities, focus on the vital few.

The Pareto principle is also known as the:

• A) 50/50 rule
• B) 70/30 rule
• C) 90/10 rule
• D) 80/20 rule ✔

Why: The Pareto principle is called the 80/20 principle.

In ABC analysis, 'C' tasks are:

• A) Most important
• B) Important
• C) Least important ✔
• D) Urgent only

Why: In ABC analysis, A is most important, B is important and C is least important.

Fixing time blocks for focused work and using calendars and reminders is called:

• A) Scheduling ✔
• B) Procrastination
• C) Delegation
• D) Interruption

Why: Scheduling means fixing time for work using calendars and reminders.

Which is NOT a feature of an effective meeting?

• A) Clear agenda
• B) Starting and ending on time
• C) Recording decisions
• D) No agenda and open-ended discussion ✔

Why: Meetings without agenda waste time; effective meetings have a clear agenda and decisions.

Using e-mail, electronic darta–chalani and online services as a time management technique is called:

• A) Batching
• B) Using technology ✔
• C) ABC analysis
• D) Delegation

Why: Using e-mail, MIS and online services saves time and is the technique of using technology.

Which helps to avoid procrastination?

• A) Waiting for the perfect mood
• B) Breaking big tasks into small steps ✔
• C) Accepting every request
• D) Holding long meetings

Why: Breaking big tasks into small steps and starting with the hardest one reduces procrastination.

An officer signs all files at 11 am and replies to all letters at 3 pm. This technique is:

• A) Pareto principle
• B) Delegation
• C) Batching similar tasks ✔
• D) PERT

Why: Doing similar tasks together at fixed times is called batching.

Which tool is most suitable for planning a large project with many linked activities?

• A) Diary
• B) PERT/CPM ✔
• C) To-do list
• D) Visitor register

Why: PERT/CPM is used for large projects to find the critical path.

Tasks on the critical path in CPM:

• A) Can be delayed without effect
• B) Are always the cheapest tasks
• C) Cannot be delayed without delaying the project ✔
• D) Are done by citizens

Why: The critical path shows the tasks that cannot be delayed.

Which of the following is NOT a time management tool listed in the note?

• A) Planner and calendar
• B) Gantt chart
• C) Work-flow chart
• D) Organisation's logo ✔

Why: To-do lists, calendars, Gantt charts, PERT/CPM and work-flow charts are tools; a logo is not.

A Gantt chart shows:

• A) Activities and their timelines as bars ✔
• B) Salaries of employees
• C) Office budget heads
• D) Names of citizens served

Why: A Gantt chart displays activities against time as horizontal bars.

For an assistant-level employee, which practice reflects good time management?

• A) Reaching the office late but staying late
• B) Finishing today's darta–chalani the same day where possible ✔
• C) Keeping old files pending and doing new ones first
• D) Serving known people first

Why: Clearing the day's darta–chalani the same day prevents backlog.

A Kharidar keeps a list of पेन्डिङ फाइल. Which should he clear first?

• A) The newest files
• B) The old pending files ✔
• C) Files of known people
• D) Only easy files

Why: The note advises clearing old pending files first.

Serving citizens in order without favouritism is part of time management because it:

• A) Makes queues longer
• B) Ensures fair and orderly service ✔
• C) Removes the need for planning
• D) Increases interruptions

Why: Handling citizens in order is fair and keeps service flowing smoothly.

Which law requires decisions to be made within set periods, as mentioned in the note?

• A) Good Governance Act ✔
• B) Local Administration Act
• C) Disaster Management Act
• D) Money Laundering Prevention Act

Why: The note cites the Good Governance Act, which requires decisions within set periods.

Which statement about time management is TRUE?

• A) It means working longer hours every day
• B) It means planning and controlling use of time so important work is done on time ✔
• C) It applies only to private companies
• D) It means doing every task as soon as it arrives

Why: Time management is planning and controlling time so that important work is done on time.

A section officer has: (1) a report due today, (2) staff training plan for next month, (3) a routine request, (4) chatting on social media. Which should be eliminated?

• A) Report due today
• B) Staff training plan
• C) Routine request
• D) Chatting on social media ✔

Why: Social media chatting is neither urgent nor important, so it should be eliminated.