About this quiz
50 questions covering every section of the note.
This Lok Sewa practice set has 50 multiple-choice questions (Subject: Office Management · For: Kharidar, Nayab Subba, Section Officer · Level: Easy). Take the quiz above first; after that, use the study list below to revise every question with its correct answer and a short explanation.
Study list: all 50 questions with answers and explanations
The top part of an official letter showing the office name and emblem is the:
- A) Letterhead ✔
- B) Subject
- C) Body
- D) Bodhartha
Why: The letterhead (शीर्षभाग) shows the government emblem, office name, address and contact details at the top of the letter.
The one-line summary of a letter is the:
- A) Subject (bishaya) ✔
- B) Signature
- C) Date
- D) Patra sankhya
Why: The subject (विषय) is a one-line summary of what the letter is about, so the reader knows its purpose at once.
Patra sankhya usually shows the:
- A) Fiscal year ✔
- B) Officer's age
- C) Room number
- D) Phone number
Why: The letter number (पत्र संख्या) usually shows the fiscal year, such as 2083/84, and helps file and trace the letter.
A letter sending the same instruction to many offices is a:
- A) Circular (paripatra) ✔
- B) D.O. letter
- C) Reminder
- D) Endorsement
Why: A circular (परिपत्र) sends the same instruction or information to many offices at once.
A semi-personal letter from one officer to another by name is a(n):
- A) D.O. letter ✔
- B) Notice
- C) Circular
- D) Press release
Why: A D.O. (demi-official) letter is written by one officer to another by name, to draw personal attention to an important matter.
A letter sent when an earlier letter got no reply is a:
- A) Reminder (taketa) ✔
- B) Notice
- C) Office order
- D) Circular
Why: A reminder (ताकेता) is sent when an earlier letter got no reply or action.
An internal order to staff about duties or leave is an:
- A) Office order ✔
- B) Endorsement
- C) Press release
- D) Notice
Why: An office order (कार्यालय आदेश) gives internal instructions to staff, such as duties, transfers within the office or leave.
Information meant for the general public is usually issued as a:
- A) Notice (suchana) ✔
- B) D.O. letter
- C) Tippani
- D) Muchulka
Why: A notice (सूचना) gives information to the general public, for example on a notice board, website or newspaper.
Forwarding a received letter to another office with a short note is called:
- A) Endorsement ✔
- B) Circular
- C) Reminder
- D) Memo
Why: Endorsement (पृष्ठाङ्कन) means forwarding a received letter to another office with a short note, without writing a new letter.
Information for newspapers and media is given through a:
- A) Press release ✔
- B) Circular
- C) Office order
- D) D.O. letter
Why: A press release (प्रेस विज्ञप्ति) gives official information to newspapers, radio and TV.
The list of offices receiving copies for information is called:
- A) Bodhartha ✔
- B) Darta
- C) Chalani
- D) Tok
Why: Bodhartha (बोधार्थ) lists the offices or persons who get copies of the letter for their information.
Which is a feature of a good official letter?
- A) Long and emotional
- B) Brief, clear and polite ✔
- C) Without subject
- D) Without date
Why: A good official letter is brief, clear and polite, with correct facts and the right format.
Official letters in Nepal are normally written in:
- A) Nepali in Devanagari ✔
- B) English only
- C) Hindi
- D) Sanskrit
Why: Official letters are written in Nepali in Devanagari script, the official language under Article 7.
Who should sign an official letter?
- A) Any staff
- B) An authorised officer ✔
- C) The receiver
- D) The peon
Why: Only an officer authorised to do so should sign, so the letter has legal authority.
Before dispatch, an official letter gets a:
- A) Chalani number ✔
- B) Darta number
- C) Tax number
- D) PAN number
Why: Before sending, the letter is entered in the dispatch (chalani) register and given a chalani number.
How many main matters should one official letter usually cover?
- A) One ✔
- B) Five
- C) Ten
- D) Unlimited
Why: One letter should cover one main matter, so it can be filed and acted on easily.
Confidential letters are marked:
- A) Gopaniya ✔
- B) Bodhartha
- C) Sadar
- D) Jaruri
Why: Confidential letters are marked 'Gopaniya' (गोपनीय) and handled only by authorised staff.
The addressee in a Nepali official letter usually begins with:
- A) Shri ✔
- B) Dear friend
- C) Hello
- D) To whom it may concern
Why: The addressee usually begins with 'Shri' (श्री) as a mark of respect, e.g. श्री जिल्ला प्रशासन कार्यालय.
The date on official letters is written in:
- A) Bikram Sambat ✔
- B) Nepal Sambat only
- C) Hijri
- D) Chinese calendar
Why: Official letters use the Bikram Sambat (BS) date, the official calendar of Nepal.
The body of a letter often begins by referring to:
- A) An earlier letter or decision ✔
- B) The weather
- C) The officer's family
- D) A joke
Why: The body often begins by referring to an earlier letter, decision or law, linking it to the file.
In Nepali, letter writing is:
- A) पत्र लेखन ✔
- B) टिप्पणी लेखन
- C) प्रतिवेदन लेखन
- D) निबन्ध लेखन
Why: Letter writing is पत्र लेखन in Nepali.
In Nepali, circular is:
- A) परिपत्र ✔
- B) सूचना
- C) ताकेता
- D) बोधार्थ
Why: Circular is परिपत्र in Nepali.
In Nepali, reminder letter is:
- A) ताकेता ✔
- B) परिपत्र
- C) कार्यालय आदेश
- D) सूचना
Why: A reminder letter is ताकेता पत्र in Nepali.
In Nepali, office order is:
- A) कार्यालय आदेश ✔
- B) परिपत्र
- C) ताकेता
- D) सूचना
Why: Office order is कार्यालय आदेश in Nepali.
In Nepali, subject of a letter is:
- A) विषय ✔
- B) बोधार्थ
- C) प्रति
- D) सही
Why: Subject of a letter is विषय in Nepali.
The government emblem appears in the:
- A) Letterhead ✔
- B) Body
- C) Bodhartha
- D) Subject
Why: The government emblem (निशान छाप) appears in the letterhead at the top of the letter.
A vacancy announcement is published as a:
- A) Notice ✔
- B) D.O. letter
- C) Reminder
- D) Endorsement
Why: A vacancy announcement is a public notice (सूचना), so anyone eligible can see and apply.
A tender call is usually issued as a:
- A) Notice ✔
- B) Office order
- C) Tippani
- D) Minute
Why: A tender call is issued as a public notice so that all eligible bidders can take part.
D.O. stands for:
- A) Demi-official ✔
- B) District Office
- C) Direct Order
- D) Daily Output
Why: D.O. stands for demi-official (अर्धसरकारी).
A D.O. letter is used to:
- A) Draw attention to an urgent matter, officer to officer by name ✔
- B) Inform the public
- C) Order staff leave
- D) Record minutes
Why: A D.O. letter draws an officer's personal attention to an urgent or important matter, written by name from officer to officer.
Transfer of duties to staff inside an office is given by:
- A) Office order ✔
- B) Press release
- C) Notice to public
- D) Endorsement
Why: Assigning or changing duties within the office is done by an office order.
A good letter covers:
- A) One matter ✔
- B) Many unrelated matters
- C) No matter
- D) Personal stories
Why: A good letter covers one matter, which makes filing and action simple.
Even when refusing a request, the letter should be:
- A) Polite and formal ✔
- B) Rude
- C) Angry
- D) Informal
Why: Even a refusal should be polite and formal, explaining the reason or rule.
Mentioning the decision or rule behind a letter makes it:
- A) Law-based ✔
- B) Illegal
- C) Personal
- D) Vague
Why: Citing the decision, law or rule makes the letter law-based and easy to check.
Correct names, dates, reference numbers and figures make a letter:
- A) Correct and complete ✔
- B) Confusing
- C) Informal
- D) Secret
Why: Accurate names, dates, numbers and figures make the letter correct and complete, and avoid confusion.
The body of a letter often ends with:
- A) A request or instruction ✔
- B) A joke
- C) A poem
- D) Nothing
Why: The body usually ends with a clear request or instruction (अनुरोध छ / निर्देशन दिइन्छ).
Bodhartha copies are for:
- A) Information ✔
- B) Action
- C) Payment
- D) Destruction
Why: Bodhartha copies are sent only for information; the main addressee takes the action.
The signature block includes:
- A) Signature, name and post of the authorised officer ✔
- B) Only a stamp
- C) Only the receiver's name
- D) The subject
Why: The signature block has the signature, name and post of the authorised officer.
Letters sent through official email:
- A) Have the same legal value when properly authorised ✔
- B) Have no value
- C) Are illegal
- D) Need no authorisation
Why: Letters sent by official email have the same legal value when properly authorised, under the Electronic Transactions Act, 2063.
Which is NOT a part of an official letter?
- A) Darta stamp of the sender's own office ✔
- B) Subject
- C) Date
- D) Signature
Why: The darta (registration) stamp is put by the receiving office, not the sender, so it is not part of the letter written by the sender.
Information for newspapers is given through a:
- A) Press release ✔
- B) D.O. letter
- C) Office order
- D) Reminder
Why: A press release gives official information to the media.
An endorsement is:
- A) Forwarding a received letter with a short note ✔
- B) A new circular
- C) A reminder
- D) A notice
Why: An endorsement forwards a received letter to another office with a short note.
The date in official letters uses:
- A) Bikram Sambat ✔
- B) Only Hijri
- C) Only Chinese calendar
- D) No date
Why: Official letters use the Bikram Sambat date.
Confidential letters are marked:
- A) गोपनीय ✔
- B) बोधार्थ
- C) सादर
- D) मन्जुर
Why: Confidential letters are marked गोपनीय.
Which letter gives the same instruction to all district offices?
- A) Circular ✔
- B) D.O. letter
- C) Reminder
- D) Endorsement
Why: A circular gives the same instruction to many offices, such as all District Administration Offices.
The official language for letters in Nepal is:
- A) Nepali in Devanagari ✔
- B) Only English
- C) Only Hindi
- D) Any language freely
Why: Nepali in Devanagari script is the official language (Article 7). Provinces may also use other languages as provincial law allows.
"Shri" in the address shows:
- A) Respect to the addressee ✔
- B) The subject
- C) The fee
- D) The date
Why: 'Shri' shows respect to the addressee.
A letter without a chalani number is:
- A) Not properly dispatched ✔
- B) More valid
- C) Required
- D) A notice
Why: Without a chalani number, a letter is not properly dispatched and cannot be traced.
Who keeps the office copy?
- A) The issuing office, on file ✔
- B) The receiver
- C) The post office
- D) No one
Why: The issuing office keeps a copy on file as a record of what was sent.
Letters should be written in:
- A) Simple words ✔
- B) Complex jargon
- C) Slang
- D) Code only
Why: Official letters should use simple, clear words so everyone understands them.