About this quiz
Assistant Staff (सहायक कर्मचारी): Functions and Qualities, and Office Resources (कार्यालय स्रोत साधन)
This Lok Sewa practice set has 51 multiple-choice questions (Subject: Office Management · For: Kharidar · Level: Medium). Take the quiz above first; after that, use the study list below to revise every question with its correct answer and a short explanation.
Study list: all 51 questions with answers and explanations
Kharidar is an example of:
- A) Gazetted officer
- B) Assistant staff ✔
- C) Political appointee
- D) Contract consultant
Why: Kharidar is a non-gazetted assistant-level post, so it is assistant staff.
Registering incoming letters is called:
- A) Chalani
- B) Darta ✔
- C) Tippani
- D) Paripatra
Why: Registering incoming letters is darta.
Dispatching outgoing letters is called:
- A) Darta
- B) Chalani ✔
- C) Minuting
- D) Indexing
Why: Dispatching outgoing letters is chalani.
Keeping official information confidential is the quality of:
- A) Punctuality
- B) Secrecy ✔
- C) Initiative
- D) Accuracy
Why: Keeping official information confidential is the quality of secrecy.
Treating all service seekers equally shows:
- A) Impartiality ✔
- B) Punctuality
- C) Neatness
- D) Speed
Why: Treating all service seekers equally shows impartiality.
Which is a human resource of an office?
- A) Computer
- B) Budget
- C) Staff ✔
- D) Building
Why: Staff are the human resources of an office.
Budget and revenue are:
- A) Physical resources
- B) Financial resources ✔
- C) Information resources
- D) Human resources
Why: Budget and revenue are financial resources.
Files, records and data are:
- A) Information resources ✔
- B) Financial resources
- C) Human resources
- D) Time resources
Why: Files, records and data are information resources.
Furniture and vehicles are:
- A) Physical resources ✔
- B) Information resources
- C) Financial resources
- D) Human resources
Why: Furniture and vehicles are physical resources.
Using an office vehicle for personal work is:
- A) Good resource management
- B) Misuse of resources ✔
- C) Required by rules
- D) A quality of staff
Why: Using an office vehicle for personal work is misuse of public resources.
Government assets are now recorded in which FCGO system?
- A) PAMS ✔
- B) TSA
- C) RMIS
- D) LMBIS
Why: Government assets are recorded in PAMS (Public Assets Management System) run by FCGO.
Which is NOT a usual function of assistant staff?
- A) Darta–chalani
- B) Drafting letters
- C) Making national policy ✔
- D) File management
Why: Making national policy is done by the government and senior officials, not by assistant staff.
Being on time and following rules is:
- A) Discipline and punctuality ✔
- B) Initiative
- C) Impartiality
- D) Creativity
Why: Being on time and following rules is discipline and punctuality.
Regular repair of computers is part of:
- A) Resource maintenance ✔
- B) Darta
- C) Recruitment
- D) Auditing
Why: Regular repair of computers is part of resource maintenance.
Assistant staff are usually the first contact point for:
- A) Foreign ambassadors
- B) Service seekers ✔
- C) Judges
- D) Ministers
Why: Assistant staff are usually the first contact point for service seekers.
Kharidar belongs to which class of the civil service?
- A) Non-gazetted second class ✔
- B) Non-gazetted first class
- C) Gazetted third class
- D) Gazetted second class
Why: Kharidar is a non-gazetted second-class post.
Nayab Subba belongs to which class?
- A) Non-gazetted first class ✔
- B) Non-gazetted second class
- C) Gazetted third class
- D) Gazetted first class
Why: Nayab Subba is a non-gazetted first-class post.
The first gazetted post above assistant staff is:
- A) Section Officer (Shakha Adhikrit) ✔
- B) Kharidar
- C) Office assistant
- D) Joint Secretary
Why: Section Officer (शाखा अधिकृत) is the first gazetted (third-class) post.
A written note putting forward a matter for decision is called:
- A) Tippani ✔
- B) Chalani
- C) Darta
- D) Paripatra
Why: A tippani is the note that puts a matter forward for decision.
The register where outgoing letters are recorded is the:
- A) Chalani register ✔
- B) Darta register
- C) Jinsi register
- D) Attendance register
Why: Outgoing letters are recorded in the chalani register.
The register of office goods and equipment is the:
- A) Jinsi (store) register ✔
- B) Darta register
- C) Leave register
- D) Cash book
Why: Office goods and equipment are recorded in the jinsi (store) register.
Goods that are used up, like paper and ink, are:
- A) Consumable goods ✔
- B) Non-consumable goods
- C) Fixed assets
- D) Capital goods
Why: Paper, ink and similar items that are used up are consumable goods.
Goods like tables, computers and vehicles are:
- A) Non-consumable goods ✔
- B) Consumable goods
- C) Perishable goods
- D) Free goods
Why: Tables, computers and vehicles last for years, so they are non-consumable goods.
The form used to request goods from the store is the:
- A) Demand form (Mag faram) ✔
- B) Leave form
- C) Bill
- D) Voucher only
Why: Goods are requested from the store with a demand form (माग फारम).
When a staff member is transferred, office goods are handed over using a:
- A) Handover form (Hastantaran) ✔
- B) Darta slip
- C) Tippani
- D) Circular
Why: On transfer, office goods are handed over using a handover (हस्तान्तरण) form.
Unusable or damaged office goods are usually disposed of by:
- A) Auction (Lilam) ✔
- B) Throwing away
- C) Giving to staff
- D) Keeping forever
Why: Unusable goods are disposed of by auction (लिलाम) under the financial rules.
The annual check of the office store is called:
- A) Jinsi inspection ✔
- B) Audit of salary
- C) Darta check
- D) Leave review
Why: The annual check of the office store is the jinsi inspection.
The main law for buying goods and services in government offices is the:
- A) Public Procurement Act 2063 ✔
- B) Civil Code 2074
- C) Labour Act 2074
- D) Company Act 2063
Why: Government purchases follow the Public Procurement Act, 2063 and Regulation, 2064.
The body that monitors public procurement in Nepal is the:
- A) Public Procurement Monitoring Office ✔
- B) Election Commission
- C) Nepal Rastra Bank
- D) Department of Customs
Why: The Public Procurement Monitoring Office (PPMO) monitors public procurement.
The law on government financial procedures is the:
- A) Financial Procedure and Fiscal Responsibility Act 2076 ✔
- B) Banking Offence Act 2064
- C) Income Tax Act 2058
- D) Customs Act 2064
Why: Government financial procedures follow the Financial Procedures and Fiscal Accountability Act, 2076.
The "5 M" resources of management are men, money, materials, machines and:
- A) Methods ✔
- B) Markets
- C) Media
- D) Ministers
Why: The 5 Ms of management are men, money, materials, machines and methods.
A board displaying services, fees, time and responsible officer is the:
- A) Citizen charter (Nagarik Badapatra) ✔
- B) Notice of tender
- C) Circular
- D) Organisation chart
Why: The citizen charter (नागरिक बडापत्र) shows services, fees, time and responsible officers.
The Good Governance (Management and Operation) Act was passed in:
- A) 2064 BS ✔
- B) 2054 BS
- C) 2074 BS
- D) 2049 BS
Why: The Good Governance (Management and Operation) Act was passed in 2064 BS.
An official assigned to hear public complaints in an office is the:
- A) Grievance hearing officer (Gunaso sunne adhikari) ✔
- B) Store keeper
- C) Accountant
- D) Driver
Why: Each office has a grievance hearing officer (गुनासो सुन्ने अधिकारी) to hear public complaints.
A programme where an office explains its work to the public and hears views is a:
- A) Public hearing (Sarbajanik sunuwai) ✔
- B) Press release
- C) Staff meeting
- D) Tender opening
Why: A public hearing (सार्वजनिक सुनुवाइ) explains an office's work and hears people's views.
Nepal's online complaint system to the government is:
- A) Hello Sarkar ✔
- B) Nagarik Lagani Kosh
- C) e-Sewa
- D) Nepal Telecom
Why: Hello Sarkar is the government's online complaint system.
Giving the same service to everyone without favour shows:
- A) Impartiality ✔
- B) Secrecy
- C) Creativity
- D) Seniority
Why: Giving the same service to everyone without favour shows impartiality.
Answering service seekers politely shows:
- A) Courtesy ✔
- B) Laziness
- C) Authority
- D) Secrecy
Why: Answering service seekers politely shows courtesy.
Completing work within the fixed time shows:
- A) Punctuality and time management ✔
- B) Delay
- C) Formality only
- D) Red tape
Why: Finishing work within the fixed time shows punctuality and time management.
Unnecessary delay caused by too many rules and procedures is called:
- A) Red tape ✔
- B) Good governance
- C) Transparency
- D) Delegation
Why: Red tape is unnecessary delay caused by too many rules and procedures.
Keeping office records in order so they can be found easily is:
- A) Record management ✔
- B) Budgeting
- C) Recruitment
- D) Auditing
Why: Keeping records in order so they can be found easily is record management.
Using computers and the internet for office work is:
- A) Office automation / e-governance ✔
- B) Manual filing
- C) Delegation
- D) Auction
Why: Using computers and the internet for office work is office automation.
Turning off lights and computers when not in use is an example of:
- A) Saving office resources ✔
- B) Misuse of resources
- C) Delegation
- D) Auditing
Why: Turning off lights and computers when not needed saves office resources.
Taking office stationery home for personal use is:
- A) Misuse of public property ✔
- B) Good practice
- C) Allowed always
- D) Office automation
Why: Taking office stationery home for personal use is misuse of public property.
The chart that shows posts and reporting lines in an office is the:
- A) Organisation chart ✔
- B) Bar chart
- C) Pie chart
- D) Gantt chart only
Why: An organisation chart shows posts and reporting lines.
Following the chain of command means sending matters through:
- A) The proper superior ✔
- B) Any friend
- C) The media
- D) A political party
Why: The chain of command means sending matters through the proper superior.
Assistant staff usually report directly to the:
- A) Section Officer ✔
- B) Secretary
- C) Minister
- D) Chief Justice
Why: Assistant staff usually report directly to the Section Officer.
Physical office resources include:
- A) Building, furniture and vehicles ✔
- B) Staff skills
- C) Budget only
- D) Policies
Why: Physical resources include the building, furniture and vehicles.
The public assets management system used by government offices is run by the:
- A) Financial Comptroller General Office ✔
- B) Election Commission
- C) Supreme Court
- D) Nepal Police
Why: The public assets management system is run by the Financial Comptroller General Office.
The code that guides behaviour of civil servants is the:
- A) Code of conduct ✔
- B) Citizen charter
- C) Tender notice
- D) Budget speech
Why: The code of conduct guides the behaviour of civil servants.
Teamwork in the office mainly helps to:
- A) Achieve goals together efficiently ✔
- B) Avoid all work
- C) Increase conflict
- D) Delay service
Why: Teamwork helps staff achieve goals together efficiently.